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Multilingual Fare Adjustment Machines in 4 Languages at Keikyu Stations Offer Better Service for Int'l Travelers Entering through Haneda

Multilingual Fare Adjustment Machines in 4 Languages at Keikyu Stations Offer Better Service for Int'l Travelers Entering through Haneda

Top screen image of Multilingual Fare Adjustment Machine.

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Minato Ward, Tokyo-based Keihin Electric Express Railway Co., Ltd. has been installing new multilingual fare adjustment machines capable of handling four languages -- Japanese, English, Chinese and Korean -- since February 14 at its major train stations. These include stops at Haneda Airport's domestic and international terminals (addresses: 2 (domestic terminal)/3 (international terminal) Haneda Airport, Ohta Ward, Tokyo).

The machines are meant to provide added convenience to travelers arriving from overseas and leaving Haneda Airport for other destinations in Japan via the Keikyu Line. With the internationalization of Haneda Airport in 2010 and the opening of Haneda Airport International Terminal Station, the railway operator has been making its rail service more user-friendly for overseas visitors. These efforts include English announcements in carriages. Keihin Electric also has terminal signs displaying station names, train destination signs as well as a website in four languages. The company also decided to install multilingual fare adjustment machines due to an expected increase in the number of international routes and flights serving the airport in the future. Keihin Electric plans to eventually install them at nearly all its stations.

The new machines are the same models the company first installed at Minatocho and Umeyashiki stations. All screens and functions are available in the four languages. In addition, the machines incorporate a universal design. Keihin Electric is now installing them at 12 major stations, including the two at Haneda Airport. The company will then gradually install them at all 72 stations on the line, with the exception of Sengakuji Station.

The new machines coincide with the March 23 start to a new service that will allow the use of Japan's main commuter IC cards anywhere in the country. Originally only usable with local transportation networks, the companies that run these IC card systems have been gradually integrating over the past few years. This will thus permit international visitors to travel throughout Japan carrying only one IC card.

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