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New Transit Lounge at Narita Offers Int'l Travelers Chance to Experience Japanese-Style Hospitality

New Transit Lounge at Narita Offers Int'l Travelers Chance to Experience Japanese-Style Hospitality

Narita International Airport

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A trial program kicked off on October 11 in Terminals 1 and 2 of Narita International Airport in Narita, Chiba Prefecture outside Tokyo to provide international travelers on layovers with Japanese-style hospitality, or "omotenashi."

The program's purpose is to give visitors from overseas the chance to experience Japanese omotenashi and enjoy a pleasant layover so that they may feel more inclined to visit Japan again in the future. Narita Airport has set up new Transit Lounges in the terminals' public areas, which are accessible to travelers who are transferring between international routes and are allowed to enter Japan (holding either an entry visa or come from a country or area for which advance issuance of a visa is not required). The lounges provide a rest area, tea, snacks and other refreshments, plus services such as short-term baggage storage.

The lounges' full-time concierges offer travelers advice on how to make effective use of their layovers according to their needs. If a traveler wants to see the area around the airport during a layover, the concierge may recommend a taxi ride with a driver able to speak the traveler's language to go visit a nearby sightseeing spot. (Group numbers are limited for this service.) Concierges may also offer travelers coupons for the airport's restaurants or shower rooms. Narita also plans to hold events such as Japanese culture workshops and concerts related to airport programs so that international travelers can experience Japanese omotenashi during their time at the airport.

The Transit Lounges will be open on a trial basis until December 31.

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