ANA Has "World's Best Airport Services" in U.K. Consulting Firm's Rankings


ANA was awarded for the best airline in the ground services.

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On June 23, it was announced at the 2011 World Airline Awards, a contest sponsored by U.K.-based aviation industry consulting and ratings company Skytrax, that All Nippon Airways Co., Ltd. (ANA) was selected as the best airline in the World's Best Airline Ground Services category. In its research, Skytrax made use of various customer surveys including online questionnaires to judge over 200 airlines from across the globe.

ANA was also named the winner in the Staff Service Excellence category for Asia that rates an airline's cabin service. "We won because every one of our staff is devoted to providing high-quality service with Japanese-style hospitality while working hard to carry out their duties," commented an ANA publicist on winning awards in two categories.